Hi, my wife’s computer got infected another time; I am trying to sort things out. I found traces of Price Fountain…As to circumstances my wife realized her computer is infected – she couldn’t run any browser other than IE. She got Chrome installed but she couldn’t run it properly, so she decided to install Firefox but installation always failed. After I heard that I started looking around her computer and run all the programs form the link above…

If you encounter issues like the mentioned above, you can follow the guide below to resolve it.

What is Price Fountain?

Price Fountain is an adware which will break into your computer without your awareness and consent, because it is typically bundled with other third party software as an additional bundle. You will probably download it when using default installation to install software to your computer. To avoid this adware, you should always opt for Custom or Advanced Option to uncheck any boxes that requires additional tools or programs. Read More →


How do I permanently get rid of GetPrivate ads? I’m sick of this adware. I’ve had it for a couple months, and whenever I try to get rid of it, it comes back a couple of days later. I just need an effective way to remove it so I never have to deal with it again. It’s very annoying.

What is GetPrivate?

GetPrivate is a free application which claims to help you enhance your browsing experience. However, it is found to be an unwanted adware that displays unstoppable ads on your browsers including Internet Explorer, Google Chrome, and Mozilla Firefox.

ads by & pop-up Read More →


What is Buy2Suave?

Buy2Suave is classed as adware or potentially unwanted program (PUP) that claims to save your time and money when shopping online. However, it will inject your internet browsers with different kinds of wired things like coupons, deals, savings, fake video update, fake prize banners, and other bogus products or services promotions. Buy2Suave is designed to generate web traffics and pay-per-click revenues. Please don’t click on them in case they redirect you to other websites that main contain malware or force you to download junkware. Read More →


How can I recover encrypted files Windows 7 presumably caused by a virus? All my files have a .EnCiPhErEd extention….

What is EnCiPhErEd Extension?

EnCiPhErEd Extension is often associated with the ransomware (cryptovirus) that encodes data (photos, documents, music, videos, and other important personal and system files) in infected computer. It is often distributed via spam email attachments, intrusive links, suspicious websites, or other infected software. Once infected, you will be forced to pay the ransom through certain online payment methods in order to grant access to your files. Here is a text file with the following content deposited in every folder. Read More →


Last night while watching S2-E2 of “White Collar” on Netflix my Avast antivirus started popping up repeatedly that a threat was detected:

Infection: VBS:Bicololo-CE [Trj]

I shut down the tab it was streaming on and updated/scanned with Malwarebytes. Nothing found. I tried to watch the end of that episode several times and the same thing kept happening. Any ideas?

What is VBS:Bicololo-CE [Trj]?

According to some antiviruses (MacAfee and Avast), VBS:Bicololo-CE [Trj] is a Trojan horse that can affect various operating systems including Windows 8, Windows 7, Windows Vista, Windows XP, and more. It was first discovered in 2013 and still has influence over the years. This dangerous Trojan is often distributed via spam e-mails, malicious or hacked web pages, Internet Relay Chat (IRC), peer-to-peer networks, etc. You should pay attention to all these channels in case VBS:Bicololo-CE [Trj] gets in your computer without your knowledge. Read More →



Whenever I start the Chrome browser, it opens to esurf.biz instead of google.com which is set as my homepage. Once I go to another site, the homepage button does bring up google. The browser was also popping up false virus warnings…

What is Esurf.biz?

Esurf.biz is a browser redirect that can compromise different kinds of browsers including Internet Explorer, Google Chrome, and Mozilla Firefox. It often comes bundled with freeware or shareware uploaded by the third party. Those software are usually packaged with additional contents. You should be cautious when you install suspected software to your computer. Besides, clicking suspicious links or random ads on hacked websites may also cause infections that cause browser redirect. You should be very cautious when surfing the internet. Read More →


Hi all, my computer seemed infected by some malware. So I ran a scan for my system. And then Kaspersky found the Trojan Win32.Inject.vktx but couldn’t remove it. How do I remove it? Thank you in advance for your help.

What is Trojan Win32.Inject.vktx?

Trojan Win32.Inject.vktx is regarded as a dangerous infection that will cause a series of problems to the infected computer. Designed by cyber criminals, this Trojan infection can affect computers running Windows OS. If you find this dangerous infection in your computer, you should take immediate actions to solve it.

Commonly, this Trojan is spread in various ways. It is distributed via spam emails, peer to peer share files, infected software, malicious links and pop-ups, etc. Once inside, it will compromise and corrupt your system files. Besides, there are still some other harmful activities performed by this Trojan. Read More →


MSE has indicated that my computer was infected with BrowserModifier:Win32/KipodToolsCby.  I picked up this virus possibly through a download of a free FLV downloader. I tried deleting all software that was not familiar to me and what I thought was possibly the cause of the infection and ran McAfee, but this virus was still there. How do I remove it?

What is BrowserModifier:Win32/KipodToolsCby?

BrowserModifier:Win32/KipodToolsCby is a Potentially Unwanted Program which has ability to mess up your internet browsers and even cause other problems like these:

  • It can change browser homepage and search engine;
  • It can redirect your web page to other suspected or malicious websites;
  • It can add web toolbars and extensions to your internet browsers automatically;
  • It can install other unwanted programs to your computer without asking permission;
  • It can keep track of your browsing data and collect your IP or important login details.

Read More →


I downloaded a copy of Audacity audio processing program. It appears that I have also downloaded unwanted Adware.

Whenever I run IE I get a warning from Kaspersky.

I choose the “delete” option for each of the three files, but the warning returns next time I start IE. How do I clean out the Adware altogether?

What is Adware.JS.Znooser?

Adware.JS.Znooser is an adware infection that will sneaks into your computer without your knowledge and permission via infected software, spam emails, torrent files, or corrupt websites. This adware has ability to affect Windows 10, Windows 8.1, Windows 7, and Windows Vista. Once inside, it will generate a variety of deceptive and nasty advertisements to your computer.

Some antivirus programs also recognize it as a Trojan infection that may bring more damages to your system and lead to a serious of troubles. Here are some examples.

  • It can change your browser settings and mess up your browsing activity;
  • It can trigger random popups and redirects to your web browsers;
  • It can modify or even delete your system files;
  • It can download malicious files or codes to your computer;
  • It can exploit loopholes and open backdoor for other malware infection;
  • It can take up memory space and system resources;
  • It can record your browsing history and steal your important login details;
  • It can download more threats to your computer and slow your computer.

Read More →


Norton Anti-virus says my laptop is infected with Backdoor.Tidserv!inf and it needs to be manually removed. Any help would be appreciated. Thanks.

What is Backdoor.Tidserv!inf?

Backdoor.Tidserv!inf is a high risk backdoor trojan that can affect many computers running Windows OS. It has ability to damage your computer and steal your confidential information. So once you find this infection in your computer, you should remove it in no time.

Backdoor.Tidserv!inf breaks into a PC without asking permission and then starts its destructive activities. It is often distributed via peer to peer files sharing tools, spam email attachments, video codecs, and other infected free software downloads and installs process. Once infiltrated, this Trojan will steal banking details or intercept users’ online transaction. Apart from that, it can do what other Trojan do to damage your PC. For example – Read More →